FAQs

Got questions? We have answers. Find quick clarity on our treatments, pricing, panel coverage, and what to expect during your visit.

— Questions About Your Visit?

Your Questions, We Answered

We believe in clear communication, explore our most common queries to make your upcoming visit smooth and stress-free.

We are located at No. 3, Jalan P8G1, Presint 8, Putrajaya. The clinic is easily accessible with ample, hassle-free parking available directly in front of and around our building for your convenience.

We are open Monday through Friday from 9:30 AM to 9:00 PM, Saturday from 9:30 AM to 5:00 PM. We are closed on Sundays.

While we do accept walk-ins based on availability, we highly recommend booking an appointment in advance via phone or WhatsApp to secure your preferred slot and minimize your waiting time.

Dr Smile Putrajaya is an approved panel clinic for over 50 corporate and government organizations (including KWSP, TNB, LHDN, Bank Negara and etc). Just bring your corporate ID or medical card on your visit, or WhatsApp us beforehand, and our team will gladly verify your coverage benefits for you.

We practice strictly transparent and honest pricing. Our dentists will thoroughly examine your oral health and explain all treatment options, along with an exact cost breakdown, before any procedure begins.

Yes! We offer flexible and affordable installment plans for long-term treatments like Orthodontic Braces and Clear Aligners (including special packages for students) to make achieving your dream smile budget-friendly.

 

Our Presint 8 facility is fully equipped with state-of-the-art diagnostic and imaging tools. This includes high-precision 3D dental radiography (CBCT, OPG, and Lateral Cephalometric X-rays), digital intraoral scanners, and advanced dental microscopes for highly accurate assessments.

Absolutely. All of our practicing clinicians are registered with the Ministry of Health Malaysia (MOH). Our local team consists of experienced general practitioners alongside visiting specialists in Orthodontics (braces) and Oral & Maxillofacial Surgery to ensure expert-level clinical safety.

We completely understand dental anxiety. Our branch focuses heavily on a patient-first experience. Our friendly staff, soothing environment, and incredibly gentle treatment techniques are specifically tailored to make both adult and pediatric visits entirely stress-free.

Yes, we cater to patients of all generations. Our team is well-trained and exceptionally patient when treating young children, helping them build positive habits and look forward to their dental check-ups.